Resetting Your Password in BookLink

KB Article #8072

To reset your password, you will have to request one from the system again.

Notes: 

• Your username is your email address. The username should be typed in all lower-case and is case-sensitive.
• Passwords are encrypted; therefore, they cannot be retrieved or reset on OEC's end. 

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To reset your password:

1. Using your Internet browser, go to https://jlr.onlineservicebooking.com/OlsbConsole/Welcome.action.
2. Click Request Password.
   
3. Type your Dealer Code and Username. 
   
4. Click Request Password.
5. You will receive an email with a password. Copy the password (or write it down).
   
   
   1. Check your Junk/Spam folders if it is not in your inbox. 
6. Return to the BookLink website (Step 1 above).
7. Type your Dealer number, Username, and Password in the provided fields.
   
8. Click Login.

At this point, you can change the password to something you will remember.